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+1 (469) 730-4896

Be Stylish. Be Confident. Be You.

FAQ

  • How much is shipping?

Sir John's Fashions offers FREE GROUND SHIPPING for all dress and suit orders of $125 or more within the CONTINENTAL U.S. All other locations will incur shipping charges as set forth below. Your shipping and handling charges will be summarized at checkout. 

United States Shipping Shipping Cost

$125 or more

FREE

Up to $124.99

$9.95

Alaska & Hawaii (additional)

+$7.95


Sir John's Fashions guarantees the most efficient shipment for all international orders. Cost of international shipments depends on destination.

International Shipping Shipping Cost

Canada or Mexico

$39.95

UK, Western Europe, Australia*

$49.95

Eastern Europe*

$49.95

Middle East*

$49.95

South America*

$49.95

Eastern Asia*

$49.95

 

All orders are subject to a handling period before they are dispatched. 99% of our orders are processed and leave our U.S. warehouse within 3 business days and arrive at their continental U.S. destinations within 10 business days.

We will send your tracking number to you once your item has shipped.

  • How do I return an item?

You may return an item for a full refund less shipping charges or exchange within 30 days of delivery. Send us an email at support@sirjohnsfashions.com prior to returning an item. The return address is below:

Sir John's Fashions
Attn: Returns
120 E FM 544, Ste 72-141
Murphy, TX 75094

You are responsible for all return shipping charges. We recommend you obtain insurance and tracking for all returns as we are not responsible for packages that are lost or damaged during transit.

All returned items must be sent back to us in their original packaging, unworn, and with all original tags attached. Returns that are received damaged, soiled, or without the correct original labels will not be accepted.

We take steps to ensure that all goods and parcels that leave our warehouse are in perfect condition. However, should you receive an item that is damaged or has a manufacturing defect, please email our customer service team at support@sirjohnsfashions.com to assistance with refunds or exchanges.

  • When will I receive my refund?

We aim to process all returns as quickly as possible. We will send you an email when your return and refund have been processed. Most customers can expect the returned funds to appear on their bank statement within five working days. However, for some card providers it may take up to ten working days.

  • What do I do if I receive an incorrect or damaged item?

Please contact us at support@sirjohnsfashions within 5 days with your order number, details of your issue and whether you're requesting a refund or exchange. We will respond with how to proceed with the return.

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